Orders are despatched the next working day. If it differs from that, you will be sent an email informing you when your order will be despatched.

How much does postage cost?

There is a small charge of £2.50 for P+P on orders up to £40, but free on orders over £40. For orders outside the UK it costs £6.00. We send all orders out using Royal Mail 1st class delivery. We can send items out by Royal Mail Special Delivery if required the next working day, there is an extra charge of £4.00, please let us know prior to ordering if you want this extra service.

Will the packaging be discreet?

All orders are sent in plain discreet packaging, there is no mention of Peaches Lingerie on the outside packaging.

Can I return an item if it is unsuitable?

Yes, if you are not completely satisfied you may return an item, but it must be in an unworn condition. It must be returned within 14 days of the invoice date for a full refund. Any items received after this time will not be refunded, and will not be sent back. All items must be returned in their original packaging and sent back by Royal Mail recorded delivery. If we don't receive the item back, it is your responsibility to make a claim from Royal Mail. Please note stockings/hosiery cannot be returned once opened, due to hygiene reasons.

Can I exchange an item?

Yes, items can be exchanged within 14 days from the invoice date, just use the returns label enclosed.

Can we copy your pictures?

This website and all the images contained within it are protected by copyright and may not be reproduced in any way whatsoever without prior written authorisation from Peaches Lingerie.

What methods of payment do you accept?

No PayPal account? ... No Problem!

We use the secure PayPal system to process Credit Card payments. However, You DO NOT need to have a PayPal account to pay by card. If you do not have a PayPal account, your PayPal account has insufficient funds, or you simply prefer to pay by Credit Card, you do not need to create an account or login to PayPal to do so. When you reach the PayPal page (after clicking on 'Confirm Order'), please look for the Credit Card payment option under 'Don't have a PayPal Account'.

For more information, please see the PayPal payment screenshots here.

Will you keep all my information private?

We never disclose any of your details to anyone outside of our company. Rest assured we do not sell details to mailing lists or anyone else.

I have a lingerie website; can I sell your products on it and use your pictures?

Sorry no, we don't sell to the trade. As for using our pictures, please see the question on copying our pictures.

Do you have a newsletter?

Yes, you can sign up for the newsletter on the contact us page.